We are sending you our sincere appreciation for being there when we needed you the most!
We recently purchased a new washer and dryer but could find no one to help us with installation of our dryer due to a unique issue with the dryer vent. The store where we had purchased the appliances advised us to find a contractor for the dryer install.
After contacting several plumbing and HVAC businesses, with no luck, we finally located a place online named, “The Olde Homestead”.
You were very empathetic to our situation and very knowledgeable in your craft. You treated us like family from the initial phone calls and throughout the entire process of resolving our issue. We had spoken to Tim and Jason and they were kind, caring, understanding of the dilemma and made us feel at ease by assuring that they would do their best find a resolution for our special circumstances.
Kyle was the repairman who came to our home to do the work. Kyle went over and beyond to provided a remedy for our initial problem and then with attention to detail he was able to detect and resolve another issue that needed serviced as well.
They are all outstanding! We do understand it takes a Team effort and realize that All of your employees truly help to make this a great company that we can call Home should we need help again with our installations or future repairs.
We are so grateful and happy that we found The Olde Homestead. Thank You and Best Wishes,